Provides Level I & II technical support to San Francisco office employees, managing hardware, software, SaaS issues, A/V operations, and vendor coordination.

Onboards hotel clients onto the Whistle messaging platform, providing training and support via multiple channels while building relationships to drive product adoption and retention.

Manages end-to-end customer onboarding for automotive software products, including configuration, training, and technical support to ensure successful implementation and adoption.

Manages technical support requests for frontend products, investigates client issues, and coordinates between support and engineering teams to resolve implementation and configuration questions.

Serve as frontline customer support for a telehealth company, handling patient inquiries, order verification, pharmacy coordination, and lead nurturing with white-glove service.

Provides Level I & II technical support to San Francisco office employees, managing hardware, software, SaaS issues, A/V operations, and vendor coordination.

Manages customer relationships and ensures client success with LivePerson's conversational AI platform, handling onboarding, training, and account health.

Resolves complex product issues for enterprise customers and provides technical support guidance.

Manages customer relationships and ensures success for defence and intelligence clients in the Middle East region.

Drives customer adoption, retention, and growth by ensuring clients successfully implement and realize value from PMS software solutions.

Provides multilingual customer support for global tech companies, handling inquiries and resolving issues for enterprise clients in German and English.

Onboards new SaaS customers, runs product demos, handles support tickets, and creates documentation to reduce repeat issues.

Manages customer relationships, ensures satisfaction, and drives retention for enterprise clients at scale.

Manages customer relationships and ensures client success with Employment Hero's HR and payroll platform.

Manages a portfolio of ~20 customers as their trusted advisor, driving strategy and value throughout their engagement with the Bloomreach platform.

Licensed insurance broker handles customer inquiries, processes policy changes, resolves member concerns, and ensures compliance with insurance regulations.

Licensed insurance broker handles customer inquiries, processes policy changes, resolves member concerns, and maintains compliance with underwriting standards.

Handles property and casualty insurance claims by reviewing coverage, determining liability, negotiating settlements, and ensuring regulatory compliance for minor auto and property claims.

Resolves customer travel issues via chat, email, and phone while managing bookings and providing feedback to product teams.

Manages a portfolio of ~20 customers as their primary contact, driving strategy, growth, and value while acting as a trusted advisor throughout their journey with the platform.